OpenAI has declared Code Red. Users are leaving ChatGPT for Claude and Gemini - and the reason points to something the big AI labs keep getting wrong.
In this episode, Kay and Ben dig into why treating AI like a closed computer system is a fundamental mistake. The web taught us decades ago that when people are involved, all bets are off. So why are AI companies acting like they can control every variable?
They explore the concept of generativity - what Kay calls “quantum karma” - and why approaching AI with respect and intentionality amplifies the good we put in. They discuss the crude reality of AI training (Likert scales of “awesome” to “horrible”), why the builders need to spend more time in relationship with what they’ve built, and how users need to learn to configure their own guardrails instead of relying on one-size-fits-all safety theater.
The bottom line: AI is relational by nature. It’s time we started treating it that way.
